Last updated: September 10, 2026.
1. Overview
LiveXtra (“we”, “us”, or “our”) operates the LiveXtra mobile app and website. This Privacy Policy describes the personal information we collect, how we use it, and the choices you have. By using LiveXtra, you agree to the practices described here.
2. Information We Collect
- Account information: When you sign up, we collect your email address and any optional profile details you provide. Social sign-in (e.g., Google) shares the name and email associated with that account.
- Usage data: We collect information about how you interact with LiveXtra, such as pages visited, shows played, favorites saved, and listening history.
- Device and log data: We may collect device type, operating system, IP address, and app crash logs to help us improve stability and performance.
- Communications: If you contact us for support, we keep a record of that correspondence.
3. How We Use Your Information
- To provide and maintain the LiveXtra service, including live radio, on-demand shows, and personalized features.
- To authenticate you and secure your account.
- To remember your favorites, listening history, and preferences across sessions.
- To analyze usage trends and fix technical issues.
- To send you service-related updates or respond to your support requests.
4. Cookies and Similar Technologies
LiveXtra uses cookies and local storage to keep you signed in, remember your preferences, and understand how the app is used. You can disable cookies through your browser settings, but some features may not work properly.
5. Third-Party Services
We rely on trusted service providers for hosting, authentication, analytics, and streaming infrastructure. These providers process data only on our behalf and under appropriate security and confidentiality obligations. Embedded content such as YouTube videos or Spotify playlists is subject to the privacy policies of those platforms.
6. Data Retention and Deletion
We keep your account information for as long as your account is active. If you delete your account, we will remove or anonymize your personal data within a reasonable period, except where we are required to retain it by law.
7. Your Rights
Depending on where you live, you may have the right to access, correct, export, or delete your personal information. To make a request, contact us at the email address below. We will respond within the time required by applicable law.
8. Children’s Privacy
LiveXtra is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised version in the app and update the “Last updated” date. Continued use of LiveXtra after changes means you accept the revised policy.
10. Contact Us
If you have questions or requests about this Privacy Policy or your data, please email us at privacy@livextra.app.